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Telephony

Telephony is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone. Telephony is commonly referred to as the construction or operation of telephones and telephonic systems and as a system of telecommunications in which telephonic equipment is employed in the transmission of speech or other sounds between points, with or without the use of wires. The term is also used frequently to refer to computer hardware, software, and computer network systems, that perform functions traditionally performed by telephone equipment. In this context, the technology is specifically referred to as Internet telephony or voice over Internet Protocol (VoIP). Grace Teleinfra offers a wide range of communication services that improve efficiency, collaboration, customer service and ultimately competitiveness of enterprises of all sizes.

Enterprise VoIP Services
BPO Call Center Services
Hosted Contact Center

Transform your Outsourcing business with our cutting-edge BPO/call centre solutions. Call anywhere around the world including all major locations like US, UK, Australia, and APEC at unmatched prices and impeccable voice quality. 100% redundant SIP servers and 24x7x365 customer support, we ensure you get the world-class communication solutions to optimize and grow your BPO business.

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